Hello and welcome back to the wonderful world of the Dogpound. Hope you are surviving this crazy world and speaking of crazy, in my world of the Dogpound it does not take the virus to make my life a little bit crazier. For example, I noticed that I was not getting any advance notices from my medical program about the medications that needed to be refilled or ordered. I went to the Web site, and it was not showing most of my medications and did not even have my correct contact information. Oh great, more fun! I called the medical insurance provider and after wading through all the robot assisted, aggravating “What do you want to do?” I finally got hold of a real person, who proceeded to tell me that they had changed the organization that handles the shipments of their medications, and my doctor had to submit all new prescriptions. Really? When we got the notice that they were making the change, we were told this was going to be a completely transparent move, and we did not have to do anything. In reality, that did not appear to be a completely true statement. So, I called my doctor and said that I needed them to submit all new prescriptions. About two weeks later I checked in and nothing had changed. So, I went back through the robot “maze” and I finally got to talk to a real person (sometimes I get lucky, but other times it is like placing Russian roulette). I said my doctor confirmed that he had submitted my new prescriptions, but they did not appear on the site. She clicked away on her computer and she told me that they did get the prescriptions, but he did not prescribe any refills. I said “What? For clarification, you are telling me that you have my prescriptions, but there were no refills?” “That is correct,” she replied. Grrrrr! Next day, I called my doctor and I get his nurse. I told her about my conversation with the medical assistance. She clicks away on her computer and confirms what I was told: they did send in my prescription less the refills. I asked her why. More clicking.” It says here that the doctor has not seen you in 6 months, and he will not issue any refills until he exams you again.” Really! I thought. That seemed to be a lot of wasted motion. So, I signed up to see the doctor, but I said I was not coming into the office. We set up a teleconference call, but that failed, so we had to go old-fashioned we finished the meeting with a phone call. As of this writing, I am still waiting for my prescriptions, with refills, to actually show up on the Web site. Fingers crossed.
THOUGHT FOR THE WEEK
“Every day may not be good, but there is some good in every day. You just have to remember to look for it.” Dogpound Wisdom
A wife said: “I feel safe sharing secrets with my husband, as I know he will not share them with anyone. How can I be so sure? Because he never listens to me.”
My wife commented one day: “When we were first married, you took the small piece of steak and gave me the larger. You don’t love me anymore….” She said with a deep sigh. “Nonsense, darling,” I replied, “You’re a better cook now.”
That is all I have for today. As always be good, do good, play safe and remember that you are not a robot, and you better act like it.