CALL CENTER FOR FIRST COHORT FAMILIES
Chesterfield County Public Schools is ready to greet certain Level 2 special education students previously identified as eligible to return on Sept. 29. As these students return, the Department of Special Education will open a call center for these Cohort No. 1 families to answer questions and help provide an extra layer of support.
The Cohort No. 1 Call Center will be open Tuesday- Friday from 7 a.m.- 4:30 p.m. Chesterfield County Public Schools families can call 804-639-8787 for support. Support is available in other languages as well.
Specific questions about a Cohort No. 1 child’s accommodations may be referred back to the child’s case manager. If a call-center support staff member cannot answer the question immediately, the caller will receive a call back from a school division staff member more familiar with the specific inquiry.
CHROMEBOOK SUPPORT, REPAIR SERVICES
With more than 60,000 personal learning devices being used by students for virtual learning or CCPSOnline courses, Chesterfield County Public Schools will continue to provide support and repair opportunities Sept. 29-Oct. 1.
Monday, Sept. 28
• Schools closed
Tuesday, Sept. 29
• 8-9:30 a.m. at L.C. Bird High (10301 Courthouse Road)
• 3-4:30 p.m. at L.C. Bird High (10301 Courthouse Road)
Wednesday, Sept. 30
• 8-9:30 a.m. at Monacan High (11501 Smoketree Drive)
• 5-6:30 p.m. at Monacan High (11501 Smoketree Drive)
Thursday, Oct. 1
• 3-4:30 p.m. at L.C. Bird High (10301 Courthouse Road)
A parent or student will need to provide a student ID number in order to adjust the school division’s inventory records. Appropriate social distancing protocol will be followed to protect students and staff.
Please note, these support dates and locations are for next week only. CCPS will re-evaluate the Chromebook support and repair needs moving forward.
